Support & Common Questions

Get more details on the subjects our customers ask about frequently.

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How to cancel your subscription

When you purchase Hidden your payment will renew automatically at the end of each billing cycle.

If you would like to cancel your subscription and paid by credit / debit card you can cancel your subscription on your account page:

If you paid using PayPal you can cancel your subscription on the PayPal website.

  • Log in to your PayPal account.
  • Click the My Account tab.
  • Click the Profile subtab.
  • Click Preapproved Payments under the Financial Information heading.
  • Look for the subscription to and click Cancel.

Get the app that protects your Apple devices, and your privacy

Using proven technology, Hidden tracks your missing Macbook, iPhone or iPad and collects the evidence needed to get them back. And don’t worry. Your personal information stays locked away, too.

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