Support & Common Questions

Get more details on the subjects our customers ask about frequently.

Support topics

How come my subscription's been renewed already? I thought it said I still had months to go on my current subscription?

You may have misinterpreted the date. We display all dates in the little-endian format (DD/MM/YY), rather than the US standard middle-endian format (MM/DD/YY). For example, we would display the 11th April 2014 as 11/04/14 rather than 04/11/14.

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