Support & Common Questions

Get more details on the subjects our customers ask about frequently.

Support topics

I’ve bought a new Mac, can I change my serial number?

Yes. Remove the old device from your control panel, and run the installer on the new computer to register it with your account.

Get the app that protects your Apple devices, and your privacy

Using proven technology, Hidden tracks your missing Macbook, iPhone or iPad and collects the evidence needed to get them back. And don’t worry. Your personal information stays locked away, too.

Mobile Laptop

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