Support & Common Questions

Get more details on the subjects our customers ask about frequently.

Support topics

How can I reset / restore my password?

You can reset or change your password here:

If you have requested the reset email but haven't received it, please check your junk / spam folder.

Get the app that protects your Apple devices, and your privacy

Using proven technology, Hidden tracks your missing Macbook, iPhone or iPad and collects the evidence needed to get them back. And don’t worry. Your personal information stays locked away, too.

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