Support & Common Questions

Get more details on the subjects our customers ask about frequently.

Support topics

IpadIpad IphoneIphone MacMac
  1. Support & Common Question
  2. FAQ's
  3. How can I prevent the thief from wiping my comp...

How can I prevent the thief from wiping my computer and reinstalling OS X?

We strongly suggest all Hidden users set up a Firmware Password to prevent a clean installation of OS X.

You can find instructions here: http://support.apple.com/kb/HT1352

Get the app that protects your Apple devices, and your privacy

Using proven technology, Hidden tracks your missing Macbook, iPhone or iPad and collects the evidence needed to get them back. And don’t worry. Your personal information stays locked away, too.

Mobile Laptop

Didn't find the answers you were looking for?

Get in touch with us directly and we will answer your question.