Support & Common Questions

Get more details on the subjects our customers ask about frequently.

Support topics

Does the green light always come on when Hidden takes a picture?

Yes. The light is hard-wired to the camera, it's a security feature from Apple.

It's not possible for us to disable it.

Get the app that protects your Apple devices, and your privacy

Using proven technology, Hidden tracks your missing Macbook, iPhone or iPad and collects the evidence needed to get them back. And don’t worry. Your personal information stays locked away, too.

Mobile Laptop

Didn't find the answers you were looking for?

Get in touch with us directly and we will answer your question.