Support & Common Questions

Get more details on the subjects our customers ask about frequently.

Support topics

Why is the Location Services icon always visible on my iPhone / iPad?


Hidden for iOS uses the Significant Location Change (SLC) service which sends Hidden a notification when your phone moves between cell towers.

Although the location icon appears constantly, this has minimal impact on battery life.

Get the app that protects 
your Apple devices, and your privacy

Using proven technology, Hidden tracks your missing Macbook, iPhone or iPad and collects the evidence needed to get them back. And don’t worry. Your personal information stays locked away, too.

Mobile Laptop

Didn't find the answers you were looking for?

Get in touch with us directly and we will answer your question.