Support & Common Questions

Get more details on the subjects our customers ask about frequently.

Support topics

Does Hidden collect information when my computer has not been stolen?


No. Hidden will not collect any information whatsoever from your computer until you notify us it's been stolen.

Get the app that protects 
your Apple devices, and your privacy

Using proven technology, Hidden tracks your missing Macbook, iPhone or iPad and collects the evidence needed to get them back. And don’t worry. Your personal information stays locked away, too.

Mobile Laptop

Didn't find the answers you were looking for?

Get in touch with us directly and we will answer your question.