Support & Common Questions

Get more details on the subjects our customers ask about frequently.

Support topics

Do you provide a test mode so I can check its working?


Yes. Click “Test Mode” in your control panel.

The status will automatically change back to "Not Stolen" after test data has been collected.

Get the app that protects 
your Apple devices, and your privacy

Using proven technology, Hidden tracks your missing Macbook, iPhone or iPad and collects the evidence needed to get them back. And don’t worry. Your personal information stays locked away, too.

Mobile Laptop

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